This key is simply to have, to always have a good attitude. Attitude, we also call it… we can talk about a state of mind, it is basically, if we summarize, a way of behaving, our actions. It can be relatively basic things, like being on time for appointments. That is having a good attitude than being a punctual person. It can be in the context of work, delivering work when we promised. If we told someone, "I will be finished on Friday", well we make sure to have finished on Friday, or even Thursday. That is having a good attitude. It can be keeping your commitments, it is a little linked to what I was saying previously. If we tell someone: "Listen, I will not do that", well we do not do it. So that is also having a good attitude.
A good attitude also means trying to understand what is behind a situation. For example, at work, if you are asked to do something, try to understand why. Why is it important? Why are you iraq whatsapp number data paid to do it? Sometimes, asking yourself the question is still interesting. Many people who do not have a good attitude are told: "you have to do this", they do it, they do not think. Someone who has a good attitude tries to understand why they are asked to do this, they look for a more efficient way to do it, they make suggestions by saying: "Ah but you asked me to do that, but maybe we can do it in a faster, more efficient way".
So having a good attitude is about trying to understand, trying to do better, trying to improve yourself personally. You already do it, since you're listening to this podcast in a foreign language, but someone who has a good attitude improves themselves, develops new skills, tries to have a better value.
often, it's the know-how. You probably know the know-how. The know-how is having a skill. For example, I am a good video editor, I know how to edit videos. That is know-how, because you know how to use the software. Know-how can also be, I have accounting skills. I have skills, that is to say I know how to read a balance sheet, I know how to write it, I know how to carry out all the accounting operations. That is know-how.
Soft skills are precisely the attitude, it's, OK you're an accountant, you have training as an accountant, you know how to classify figures etc. you have know-how, but do you have soft skills? Do you have a good attitude? That is to say, do you anticipate before having to deliver a job? Everything I was talking about earlier. Do you deliver your work on time?