As Jono Pandolfi Designs scaled, Jono and Nick had to expand the team and hire artists, in order to meet demand. Making sure their work environment is built for artists is a top priority. “I see it as my biggest job now to really stay plugged in with my team and focus on their experience. And that is the key to my company continuing to grow,” says Jono.
A look inside Jono Pandolfi Designs’ studio in New Jersey City.
Jono and Nick’s main focus is india mobile database creating an ideal work environment for the more than 20 artists who work on the team. Jono Pandolfi Designs
One of the helpful exercises that Jono and Nick went through to envision the kind of work place they wanted to create was to establish a set of core values for the team. “Our first core value is ‘Build from scratch.’ That one’s the most important to me, because the company’s built from scratch,” shares Jono.
In addition to being one of the rare workplaces in the greater New York area that offer artists paid time off, health insurance, and a 401(k), Jono Pandolfi Designs’ studio is also a place for artists to hone their craft. After production hours, artists can use the studio and supplies for their own projects.
Adapting the business for DTC customers
Like many businesses linked with the hospitality industry, Jono Pandolfi Designs had to adapt and expand its online business during the COVID-19 pandemic, overhauling every aspect of the operations to reach customers directly.
One of the biggest challenges for the brand during this time was shipping and logistics. “How do we go from shipping pallets of 500 dinner plates to one restaurant to 250 individual boxes of two dinner plates to 250 different customers?” Nick says. “We had to overhaul all of our packaging and really be thoughtful about how we ship out dinnerware, which isn’t easy. But we were really cost conscious, because we wanted to be able to sort of keep our price point as accessible as we could.”