Sound domain knowledge is essential. If you don't know what you are measuring or calculating, you are likely to draw incorrect conclusions. Very dangerous. Finally, it often makes stakeholders redundant. After all, their work is then done by a computer. Logically, that creates resistance.
Hans Gerritsen from Fairzekering – photo: Joost Weddepohl
But that's not all. For example, insurer Fairzekering introduced usage-based insurance in the Netherlands. Hans Gerritsen , co-founder, explains that you get a discount on your car insurance if you drive carefully. This is made clear by a chip in your car. A lower insurance premium, who wouldn't want that? On the other hand: are you hong kong reverse phone lookup willing to pay for your insurer to know where you're going and at what time? With their application of new technology, such insurances address issues in the areas of privacy, ethics and solidarity.
This also applies to the arrival of PSD2, Payment Service Directive 2. This EU directive will regulate payments throughout the EU from 2018. This means, among other things, that banks will soon be allowed to provide customer data to third parties, if you as a customer give permission for this. That can be useful.
Suppose you have many different accounts at different banks. A provider of a handy dashboard can make it possible for you to get an overview of all your accounts at different banks. Transferring money will also become much easier, especially internationally. For example, PSD2 will ensure that you can easily transfer money internationally with the Tikkie app. And there are countless examples. At the same time, third parties will gain access to your payment details, and that is where the privacy issue comes into play again.
Fintech: you can learn from experimenting
Do we want to work with computers that are smarter and faster than us? And do consumers want to trust their bank or insurer enough to share data with them?
On the other hand: technology ensures that we spend less time on things we would rather not do. Think of your administration. And – if it is well thought out – experimenting with new technology can provide us with many insights. This can make us happier as a customer. The (very near) future will teach us how this works out.