Among the most popular development frameworks for Facebook Messenger are Botkit , Rasa , and BotMan , which offer comprehensive documentation, code examples, and a supportive community.
To use one of these frameworks, you need to have a Facebook page for your business, a Meta for Developers account , a web server, and a suitable development environment.
Additionally, you need to follow some steps to configure the app, token, callback URL, and events to receive. Finally, you need to create your chatbot, test it, and make any necessary changes.
How to Create Engaging Messaging Experiences
Integrating Facebook Messenger into your website is not enough to create engaging messaging manufacturing email list experiences for your visitors. You also need to follow some best practices and tips to make conversations effective, personalized and interactive. Let's look at some of them.
Before creating your own chatbot , you need to define what its purpose is and who its target audience is.
The purpose may be, for example, to provide information, assistance, support, sell products or services, send promotions and offers, etc.
The audience can be, for example, general, specific, local, international, etc.
Depending on the purpose and audience , you need to choose the tone, style, language and content of your conversations, so that they are coherent, relevant and suitable for the context.
Use a greeting and introduction
Using a greeting and introduction is important to create a good impression with your chatbot and to inform the visitor about its features and purpose.
You can start the conversation with a friendly and welcoming sentence that includes the name of the chatbot, the name of the company, and how the chatbot can help the visitor.
You can also invite the visitor to ask a question or choose one of the available options . For example, you can write.