For a job to be healthy, it is necessary to set a schedule with time for rest. This should be clear from the first day of operation of the community, since members expect you to be available 24 hours a day. You can set daily and weekly goals so that working hours are useful, effective and you do not have to be constantly inserted in digital platforms.
5. Lying
Being responsible with the things you promise is essential to not lose credibility. There is nothing that bothers users more than the postponement of a launch, projects that are not completed, contests that are not very transparent and other things that depend entirely on internal planning. In the long run, this causes many users to migrate from the community and the bad reputation of the brand becomes better known than the things that make it good.
6. Becoming a spam
When users have a problem, they are likely to turn to the community first to find a solution, so singapore consumer email list repetitive and meaningless answers are disrespectful. You should always be willing to help, even if you don't know how to approach the situation, as efficient management will make people share their good experience and you will gain more followers.
7. Being inactive
You can't just take your time replying to messages or be blunt and curt, you are a brand enhancer and the way you act is how people will label it, nobody wants to invest their time and money in something boring, you have to be close to the members and give them confidence.
Online platforms are an excellent resource for all emerging and established brands, so your work has a huge potential for development and you should take advantage of every opportunity to develop yourself without falling into common mistakes.
Related Articles
A woman uses a keyboard on a laptop.
The 5 most common mistakes of a Community Manager
8 types of Community Manager
5 habits of good Community Managers